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Email 使用PHPMailer在我的主机上使用外部smtp_Email_Smtp_Phpmailer - Fatal编程技术网

Email 使用PHPMailer在我的主机上使用外部smtp

Email 使用PHPMailer在我的主机上使用外部smtp,email,smtp,phpmailer,Email,Smtp,Phpmailer,我到处寻找这个问题的解决方案,我找到了很多提示,但都没有成功。我使用PHPMailer来使用外部smtp(gmail或sendpulse)。我尝试了所有可能的方法、想法。。。这是我使用的代码: $<?php date_default_timezone_set('Etc/UTC'); require '../PHPMailerAutoload.php'; $mail = new PHPMailer; $mail->isSMTP(); $mail->SMTPDebug = 6; $

我到处寻找这个问题的解决方案,我找到了很多提示,但都没有成功。我使用PHPMailer来使用外部smtp(gmail或sendpulse)。我尝试了所有可能的方法、想法。。。这是我使用的代码:

$<?php
date_default_timezone_set('Etc/UTC');
require '../PHPMailerAutoload.php';
$mail = new PHPMailer;
$mail->isSMTP();
$mail->SMTPDebug = 6;
$mail->Debugoutput = 'html';
$mail->Host = "smtp.gmail.com";
$mail->Port = 587;
$mail->SMTPAuth = true;
$mail->SMTPSecure = "tls";
$mail->Username = "sender@gmail.com";
$mail->Password = "password";
$mail->setFrom('sender@gmail.com', 'fsender lsender');
$mail->addAddress('receiver@gmail.com', 'freceiver lreceiver');
$mail->Subject = 'PHPMailer SMTP test';
$mail->msgHTML(file_get_contents('mail.txt'), dirname(__FILE__));
$mail->AltBody = 'This is a plain-text message body';
if (!$mail->send()) {
    echo "Mailer Error: " . $mail->ErrorInfo;
} else {
    echo "Message sent!";
}

看起来您的ISP正在拦截您的SMTP通信并将其重定向到他们自己的服务器。您正在请求连接到
smtp.gmail.com
,但它正在连接到
myaccount.arvixieshared.com
,您的凭据当然不起作用

错误消息链接到的故障排除指南中介绍了这一点


由于TLS证书不匹配,连接应该失败,因此您要么使用旧的PHP版本,要么禁用了证书验证,这两个都不是一个好主意。

看起来您的ISP正在拦截SMTP通信并将其重定向到他们自己的服务器。您正在请求连接到
smtp.gmail.com
,但它正在连接到
myaccount.arvixieshared.com
,您的凭据当然不起作用

错误消息链接到的故障排除指南中介绍了这一点


由于TLS证书不匹配,连接应该失败,因此您要么使用旧的PHP版本,要么禁用了证书验证,这两者都不是一个好主意。

与Arvixe支持人员交谈4天后,得出以下结论: 如果发生了这种情况,你与他们有问题,不要打扰自己,走开@Synchro,再次感谢您的帮助和您的建议,我没有听(找一个更好的ISP)。 这是我最后一次与他们聊天:

3:20:07 PM 
System 
Hitesh N has joined the chat! 
3:20:31 PM 
aissam 
My Support Code:

XXXXXX-XXXXX 
3:20:44 PM 
Hitesh N 
Hello Aissam. Welcome to Arvixe live chat, My name is Hitesh. How may I assist you? 
3:22:08 PM 
aissam 
for the fourth day, could you please fix my problem and please don't say I will pass it to my supervisor or administrator, because you don't have such a thing 
3:22:18 PM 
aissam 
03/19/17 [dallas134.arvixeshared.com]PHp mailer fucntion issue XXX-XXX-XXXXX 
3:22:25 PM 
Hitesh N 
Could I place you on hold for 3-4 minutes while I check this for you? 
3:22:54 PM 
aissam 
Okay 
3:34:42 PM 
Hitesh N 
I am still working on your issue. 
3:40:32 PM 
aissam 
Okay take your time 
3:53:15 PM 
Hitesh N 
May I know when the issue started? 
3:55:26 PM 
aissam 
before about one week 
4:03:56 PM 
Hitesh N 
I am still working on your issue. Sorry for delay. 
4:10:43 PM 
Hitesh N 
Sorry for long delay. 
4:11:00 PM 
Hitesh N 
My tech confirmed that your issue was already escalated the Sysadmins to check further. 
4:11:12 PM 
Hitesh N 
But as there are huge number of tickets, its getting delayed. 
4:11:49 PM 
Hitesh N 
Now, we have again requested them to check further and update you. 
4:12:00 PM 
Hitesh N 
I know we have delayed a lot, sorry for that. 
4:13:46 PM 
aissam 
please don't tell that, smtp is essential, my platform is using it for sending email, now I'm just receiving I can't send, and if I send the messages goes through your smtp server and they are all classified spam 
4:14:04 PM 
aissam 
this is not an issue that need more than one day to be resolved 
4:14:29 PM 
aissam 
why your server is redirect me to localhost and doesn't allow me to connect to external smtp? 
4:15:25 PM 
Hitesh N 
Unfortunately, I don't know the reason behind it as of now. 
4:15:41 PM 
Hitesh N 
Our sysadmins have to check the logs to get more info on it. 
4:16:23 PM 
Hitesh N 
I don't know if its possible, as I don't know about the scripts much. 
4:16:33 PM 
aissam 
move me to another server unit the virtual admin or supervisor that previous three agents told me about will check the issue perhaps in 2030 
4:16:50 PM 
Hitesh N 
But normally for emails sent which are going to spam box, we suggest to add spf record. Is that possible in your scripts? 
4:17:18 PM 
aissam 
I've added spf the same thing always to spam folder 
4:17:28 PM 
aissam 
which scripts you're talking about? 
4:17:51 PM 
Hitesh N 
I meant in your PHP mail function. 
4:18:46 PM 
aissam 
my problem isn't with script, how you can solve my problem if you don't understand it. the three idiot before told that they passed all information to ticket, I think they didn't 
4:19:26 PM 
Hitesh N 
All have passed the ticket to sysadmins but as there are already ticket in sysadmins pool, its taking time. 
4:21:46 PM 
aissam 
my problem isn't with script, my problem is that your server doesn't allow me to connect to external smtp, and keep redirect me to your smtp server when I'm asking to connect to smtp.gmail.com or another smtp server. please update my problem, I don't have problems with scripts, they are just for testing purpose to debug the problem (I've used PHPMail, SwiftMail, PHP+Pear), I'm helping you in debug of problem and you're saying that I have problem with script? 
4:22:09 PM 
Hitesh N 
No, I didn't mean that Aissam. I didn't. 
4:22:26 PM 
Hitesh N 
As I said, I don't know much about the issue, I just referred about adding spf record. 
4:22:37 PM 
Hitesh N 
But as you mentioned, spf record is already present. 
4:24:04 PM 
aissam 
This is very well known problem about emails sending, if you need to be professional use external smtp (special on that domain) and specifically don't use smtp of shared account 
4:24:40 PM 
aissam 
and it's not a problem with you smtp server it's for all ISP 
4:24:48 PM 
Hitesh N 
I have updating all of your inputs in ticket for our sysadmins review. It will be helpful. 
4:25:34 PM 
aissam 
Thank you for your help, but whereis this admin. Am I the only one who have this issue in dallas134 
4:25:45 PM 
aissam 
Is it a global issue? 
4:26:27 PM 
Hitesh N 
I'm not sure Aissam, because as of now we have not received any report of email failure on server: dallas134.arvixeshared.com 
4:27:05 PM 
Hitesh N 
I will ask with my tech, a moment. 
4:27:30 PM 
aissam 
so the problem is only within my account, also I have another problem with it. I can't buy anything until i contact you 
4:27:50 PM 
aissam 
when it's time to generate the invoice I get an error "enter email address" 
4:28:30 PM 
Hitesh N 
I'm sorry for that. 
4:29:37 PM 
aissam 
you don't have an account for testing purpose in this server? 
4:30:04 PM 
Hitesh N 
No. 
4:30:54 PM 
aissam 
what tech said about dallas134? 
4:31:32 PM 
Hitesh N 
There is no known issue on email functionality on server. 
4:32:44 PM 
aissam 
I know that, I can send email using your smtp without problem, ask them about why they are blocking connection to external smtp? 
4:36:47 PM 
Hitesh N 
They confirmed that there is no blocking of connection to external smtp. 
4:36:58 PM 
Hitesh N 
Regarding your issue, we need to check further. 
4:39:30 PM 
aissam 
Honestly, since December 2016, You couldn't fix simple issue which is related to generation of invoices in my account, and whenever I need to buy a domain or simple thing I need to contact you to generate the invoice on behalf of me. how you could solve this complicated issue? 
4:40:06 PM 
aissam 
You have two solutions, to keep ignoring me like you're doing know, or to move me to another account 
4:41:18 PM 
Hitesh N 
The invoice issue is being worked upon from many time as we got update that ISP is also a reason in it. 
4:41:23 PM 
Hitesh N 
Its still ongoing. 
4:41:44 PM 
Hitesh N 
Regarding the issue, we will surely help you. 
4:43:05 PM 
aissam 
When? 2017 or 2030? 
4:45:30 PM 
Hitesh N 
We will surely help you asap. 

与Arvixe支持人员交谈4天后,得出以下结论: 如果发生了这种情况,你与他们有问题,不要打扰自己,走开@Synchro,再次感谢您的帮助和您的建议,我没有听(找一个更好的ISP)。 这是我最后一次与他们聊天:

3:20:07 PM 
System 
Hitesh N has joined the chat! 
3:20:31 PM 
aissam 
My Support Code:

XXXXXX-XXXXX 
3:20:44 PM 
Hitesh N 
Hello Aissam. Welcome to Arvixe live chat, My name is Hitesh. How may I assist you? 
3:22:08 PM 
aissam 
for the fourth day, could you please fix my problem and please don't say I will pass it to my supervisor or administrator, because you don't have such a thing 
3:22:18 PM 
aissam 
03/19/17 [dallas134.arvixeshared.com]PHp mailer fucntion issue XXX-XXX-XXXXX 
3:22:25 PM 
Hitesh N 
Could I place you on hold for 3-4 minutes while I check this for you? 
3:22:54 PM 
aissam 
Okay 
3:34:42 PM 
Hitesh N 
I am still working on your issue. 
3:40:32 PM 
aissam 
Okay take your time 
3:53:15 PM 
Hitesh N 
May I know when the issue started? 
3:55:26 PM 
aissam 
before about one week 
4:03:56 PM 
Hitesh N 
I am still working on your issue. Sorry for delay. 
4:10:43 PM 
Hitesh N 
Sorry for long delay. 
4:11:00 PM 
Hitesh N 
My tech confirmed that your issue was already escalated the Sysadmins to check further. 
4:11:12 PM 
Hitesh N 
But as there are huge number of tickets, its getting delayed. 
4:11:49 PM 
Hitesh N 
Now, we have again requested them to check further and update you. 
4:12:00 PM 
Hitesh N 
I know we have delayed a lot, sorry for that. 
4:13:46 PM 
aissam 
please don't tell that, smtp is essential, my platform is using it for sending email, now I'm just receiving I can't send, and if I send the messages goes through your smtp server and they are all classified spam 
4:14:04 PM 
aissam 
this is not an issue that need more than one day to be resolved 
4:14:29 PM 
aissam 
why your server is redirect me to localhost and doesn't allow me to connect to external smtp? 
4:15:25 PM 
Hitesh N 
Unfortunately, I don't know the reason behind it as of now. 
4:15:41 PM 
Hitesh N 
Our sysadmins have to check the logs to get more info on it. 
4:16:23 PM 
Hitesh N 
I don't know if its possible, as I don't know about the scripts much. 
4:16:33 PM 
aissam 
move me to another server unit the virtual admin or supervisor that previous three agents told me about will check the issue perhaps in 2030 
4:16:50 PM 
Hitesh N 
But normally for emails sent which are going to spam box, we suggest to add spf record. Is that possible in your scripts? 
4:17:18 PM 
aissam 
I've added spf the same thing always to spam folder 
4:17:28 PM 
aissam 
which scripts you're talking about? 
4:17:51 PM 
Hitesh N 
I meant in your PHP mail function. 
4:18:46 PM 
aissam 
my problem isn't with script, how you can solve my problem if you don't understand it. the three idiot before told that they passed all information to ticket, I think they didn't 
4:19:26 PM 
Hitesh N 
All have passed the ticket to sysadmins but as there are already ticket in sysadmins pool, its taking time. 
4:21:46 PM 
aissam 
my problem isn't with script, my problem is that your server doesn't allow me to connect to external smtp, and keep redirect me to your smtp server when I'm asking to connect to smtp.gmail.com or another smtp server. please update my problem, I don't have problems with scripts, they are just for testing purpose to debug the problem (I've used PHPMail, SwiftMail, PHP+Pear), I'm helping you in debug of problem and you're saying that I have problem with script? 
4:22:09 PM 
Hitesh N 
No, I didn't mean that Aissam. I didn't. 
4:22:26 PM 
Hitesh N 
As I said, I don't know much about the issue, I just referred about adding spf record. 
4:22:37 PM 
Hitesh N 
But as you mentioned, spf record is already present. 
4:24:04 PM 
aissam 
This is very well known problem about emails sending, if you need to be professional use external smtp (special on that domain) and specifically don't use smtp of shared account 
4:24:40 PM 
aissam 
and it's not a problem with you smtp server it's for all ISP 
4:24:48 PM 
Hitesh N 
I have updating all of your inputs in ticket for our sysadmins review. It will be helpful. 
4:25:34 PM 
aissam 
Thank you for your help, but whereis this admin. Am I the only one who have this issue in dallas134 
4:25:45 PM 
aissam 
Is it a global issue? 
4:26:27 PM 
Hitesh N 
I'm not sure Aissam, because as of now we have not received any report of email failure on server: dallas134.arvixeshared.com 
4:27:05 PM 
Hitesh N 
I will ask with my tech, a moment. 
4:27:30 PM 
aissam 
so the problem is only within my account, also I have another problem with it. I can't buy anything until i contact you 
4:27:50 PM 
aissam 
when it's time to generate the invoice I get an error "enter email address" 
4:28:30 PM 
Hitesh N 
I'm sorry for that. 
4:29:37 PM 
aissam 
you don't have an account for testing purpose in this server? 
4:30:04 PM 
Hitesh N 
No. 
4:30:54 PM 
aissam 
what tech said about dallas134? 
4:31:32 PM 
Hitesh N 
There is no known issue on email functionality on server. 
4:32:44 PM 
aissam 
I know that, I can send email using your smtp without problem, ask them about why they are blocking connection to external smtp? 
4:36:47 PM 
Hitesh N 
They confirmed that there is no blocking of connection to external smtp. 
4:36:58 PM 
Hitesh N 
Regarding your issue, we need to check further. 
4:39:30 PM 
aissam 
Honestly, since December 2016, You couldn't fix simple issue which is related to generation of invoices in my account, and whenever I need to buy a domain or simple thing I need to contact you to generate the invoice on behalf of me. how you could solve this complicated issue? 
4:40:06 PM 
aissam 
You have two solutions, to keep ignoring me like you're doing know, or to move me to another account 
4:41:18 PM 
Hitesh N 
The invoice issue is being worked upon from many time as we got update that ISP is also a reason in it. 
4:41:23 PM 
Hitesh N 
Its still ongoing. 
4:41:44 PM 
Hitesh N 
Regarding the issue, we will surely help you. 
4:43:05 PM 
aissam 
When? 2017 or 2030? 
4:45:30 PM 
Hitesh N 
We will surely help you asap. 

对不起,我的英语不是我的母语。对不起,我的英语不是我的母语。谢谢@Synchro我尝试了PHP7.0,5.6,5.5,5.4同样的问题。我在我的主机帐户中尝试了一封电子邮件的用户名和密码,邮件被发送了。激活证书后,由于证书不匹配(请参阅原始帖子,我已对其进行了更新),在进行身份验证之前,连接将关闭。是的,它正按照我所述进行操作,因此您需要为ISP的邮件服务器使用正确的
主机
值,然后证书将匹配。再次感谢@Synchro的回复,我不明白最后一个建议,请多解释一下。我使用共享主机,并使用ssh连接到我的帐户并执行此代码。我认为我没有权限在服务器中更改它。我应该要求主机支持人员做什么?您需要更改在
$mail->host
中设置的值。仅此而已。谢谢@Synchro,如果我将主机更改为myaccount.sharedarvixe.com(localhost),它工作正常,但我不想通过我的主机计划提供商“arvixe”的smtp发送电子邮件,我需要通过外部smtp(gmail或sendpulse)发送电子邮件。谢谢@Synchro我尝试了PHP7.0、5.6、5.5、5.4。同样的问题。我在我的主机帐户中尝试了一封电子邮件的用户名和密码,邮件被发送了。激活证书后,由于证书不匹配(请参阅原始帖子,我已对其进行了更新),在进行身份验证之前,连接将关闭。是的,它正按照我所述进行操作,因此您需要为ISP的邮件服务器使用正确的
主机
值,然后证书将匹配。再次感谢@Synchro的回复,我不明白最后一个建议,请多解释一下。我使用共享主机,并使用ssh连接到我的帐户并执行此代码。我认为我没有权限在服务器中更改它。我应该要求主机支持人员做什么?您需要更改在
$mail->host
中设置的值。仅此而已。谢谢@Synchro,如果我将主机更改为myaccount.sharedarvixe.com(localhost),它工作正常,但我不想通过主机计划提供商“arvixe”的smtp发送电子邮件,我需要通过外部smtp(gmail或sendpulse)发送电子邮件
SERVER -&gt; CLIENT: 220 smtp.gmail.com ESMTP x29xx4280503xxx.16 - gsmtp<br>
CLIENT -&gt; SERVER: EHLO myaccount.hawkhost.com<br>
username@domain.com [~/path/e]# /usr/local/php70/bin/php -f gmail.php 
2017-03-19 12:58:06 Connection: opening to smtp.gmail.com:587, timeout=300, options=array (
                                      )
2017-03-19 12:58:06 Connection: opened
2017-03-19 12:58:06 SMTP -> get_lines(): $data is ""
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "220-myaccount.arvixeshared.com ESMTP Exim 4.87 #1 Sun, 19 Mar 2017 08:58:06 -0400 
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "220-myaccount.arvixeshared.com ESMTP Exim 4.87 #1 Sun, 19 Mar 2017 08:58:06 -0400 
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "220-We do not authorize the use of this system to transport unsolicited, 
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "220-myaccount.arvixeshared.com ESMTP Exim 4.87 #1 Sun, 19 Mar 2017 08:58:06 -0400 
                                      220-We do not authorize the use of this system to transport unsolicited, 
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "220 and/or bulk e-mail.
                                      "
2017-03-19 12:58:06 SERVER -> CLIENT: 220-myaccount.arvixeshared.com ESMTP Exim 4.87 #1 Sun, 19 Mar 2017 08:58:06 -0400 
                                      220-We do not authorize the use of this system to transport unsolicited, 
                                      220 and/or bulk e-mail.
2017-03-19 12:58:06 CLIENT -> SERVER: EHLO myaccount.arvixeshared.com
2017-03-19 12:58:06 SMTP -> get_lines(): $data is ""
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250-SIZE 52428800
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      250-SIZE 52428800
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250-8BITMIME
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      250-SIZE 52428800
                                      250-8BITMIME
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250-PIPELINING
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      250-SIZE 52428800
                                      250-8BITMIME
                                      250-PIPELINING
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250-AUTH PLAIN LOGIN
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      250-SIZE 52428800
                                      250-8BITMIME
                                      250-PIPELINING
                                      250-AUTH PLAIN LOGIN
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250-STARTTLS
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $data is "250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      250-SIZE 52428800
                                      250-8BITMIME
                                      250-PIPELINING
                                      250-AUTH PLAIN LOGIN
                                      250-STARTTLS
                                      "
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "250 HELP
                                      "
2017-03-19 12:58:06 SERVER -> CLIENT: 250-myaccount.arvixeshared.com Hello myaccount.arvixeshared.com [23.91.70.2]
                                      250-SIZE 52428800
                                      250-8BITMIME
                                      250-PIPELINING
                                      250-AUTH PLAIN LOGIN
                                      250-STARTTLS
                                      250 HELP
2017-03-19 12:58:06 CLIENT -> SERVER: STARTTLS
2017-03-19 12:58:06 SMTP -> get_lines(): $data is ""
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "220 TLS go ahead
                                      "
2017-03-19 12:58:06 SERVER -> CLIENT: 220 TLS go ahead
2017-03-19 12:58:06 Connection failed. Error #2: stream_socket_enable_crypto(): Peer certificate CN=`*.arvixeshared.com' did not match expected CN=`smtp.gmail.com' [/home/username/path/p/class.smtp.php line 368]
2017-03-19 12:58:06 SMTP Error: Could not connect to SMTP host.
2017-03-19 12:58:06 CLIENT -> SERVER: QUIT
2017-03-19 12:58:06 SMTP -> get_lines(): $data is ""
2017-03-19 12:58:06 SMTP -> get_lines(): $str is  "221 myaccount.arvixeshared.com closing connection
                                      "
2017-03-19 12:58:06 SERVER -> CLIENT: 221 myaccount.arvixeshared.com closing connection
2017-03-19 12:58:06 Connection: closed
2017-03-19 12:58:06 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
3:20:07 PM 
System 
Hitesh N has joined the chat! 
3:20:31 PM 
aissam 
My Support Code:

XXXXXX-XXXXX 
3:20:44 PM 
Hitesh N 
Hello Aissam. Welcome to Arvixe live chat, My name is Hitesh. How may I assist you? 
3:22:08 PM 
aissam 
for the fourth day, could you please fix my problem and please don't say I will pass it to my supervisor or administrator, because you don't have such a thing 
3:22:18 PM 
aissam 
03/19/17 [dallas134.arvixeshared.com]PHp mailer fucntion issue XXX-XXX-XXXXX 
3:22:25 PM 
Hitesh N 
Could I place you on hold for 3-4 minutes while I check this for you? 
3:22:54 PM 
aissam 
Okay 
3:34:42 PM 
Hitesh N 
I am still working on your issue. 
3:40:32 PM 
aissam 
Okay take your time 
3:53:15 PM 
Hitesh N 
May I know when the issue started? 
3:55:26 PM 
aissam 
before about one week 
4:03:56 PM 
Hitesh N 
I am still working on your issue. Sorry for delay. 
4:10:43 PM 
Hitesh N 
Sorry for long delay. 
4:11:00 PM 
Hitesh N 
My tech confirmed that your issue was already escalated the Sysadmins to check further. 
4:11:12 PM 
Hitesh N 
But as there are huge number of tickets, its getting delayed. 
4:11:49 PM 
Hitesh N 
Now, we have again requested them to check further and update you. 
4:12:00 PM 
Hitesh N 
I know we have delayed a lot, sorry for that. 
4:13:46 PM 
aissam 
please don't tell that, smtp is essential, my platform is using it for sending email, now I'm just receiving I can't send, and if I send the messages goes through your smtp server and they are all classified spam 
4:14:04 PM 
aissam 
this is not an issue that need more than one day to be resolved 
4:14:29 PM 
aissam 
why your server is redirect me to localhost and doesn't allow me to connect to external smtp? 
4:15:25 PM 
Hitesh N 
Unfortunately, I don't know the reason behind it as of now. 
4:15:41 PM 
Hitesh N 
Our sysadmins have to check the logs to get more info on it. 
4:16:23 PM 
Hitesh N 
I don't know if its possible, as I don't know about the scripts much. 
4:16:33 PM 
aissam 
move me to another server unit the virtual admin or supervisor that previous three agents told me about will check the issue perhaps in 2030 
4:16:50 PM 
Hitesh N 
But normally for emails sent which are going to spam box, we suggest to add spf record. Is that possible in your scripts? 
4:17:18 PM 
aissam 
I've added spf the same thing always to spam folder 
4:17:28 PM 
aissam 
which scripts you're talking about? 
4:17:51 PM 
Hitesh N 
I meant in your PHP mail function. 
4:18:46 PM 
aissam 
my problem isn't with script, how you can solve my problem if you don't understand it. the three idiot before told that they passed all information to ticket, I think they didn't 
4:19:26 PM 
Hitesh N 
All have passed the ticket to sysadmins but as there are already ticket in sysadmins pool, its taking time. 
4:21:46 PM 
aissam 
my problem isn't with script, my problem is that your server doesn't allow me to connect to external smtp, and keep redirect me to your smtp server when I'm asking to connect to smtp.gmail.com or another smtp server. please update my problem, I don't have problems with scripts, they are just for testing purpose to debug the problem (I've used PHPMail, SwiftMail, PHP+Pear), I'm helping you in debug of problem and you're saying that I have problem with script? 
4:22:09 PM 
Hitesh N 
No, I didn't mean that Aissam. I didn't. 
4:22:26 PM 
Hitesh N 
As I said, I don't know much about the issue, I just referred about adding spf record. 
4:22:37 PM 
Hitesh N 
But as you mentioned, spf record is already present. 
4:24:04 PM 
aissam 
This is very well known problem about emails sending, if you need to be professional use external smtp (special on that domain) and specifically don't use smtp of shared account 
4:24:40 PM 
aissam 
and it's not a problem with you smtp server it's for all ISP 
4:24:48 PM 
Hitesh N 
I have updating all of your inputs in ticket for our sysadmins review. It will be helpful. 
4:25:34 PM 
aissam 
Thank you for your help, but whereis this admin. Am I the only one who have this issue in dallas134 
4:25:45 PM 
aissam 
Is it a global issue? 
4:26:27 PM 
Hitesh N 
I'm not sure Aissam, because as of now we have not received any report of email failure on server: dallas134.arvixeshared.com 
4:27:05 PM 
Hitesh N 
I will ask with my tech, a moment. 
4:27:30 PM 
aissam 
so the problem is only within my account, also I have another problem with it. I can't buy anything until i contact you 
4:27:50 PM 
aissam 
when it's time to generate the invoice I get an error "enter email address" 
4:28:30 PM 
Hitesh N 
I'm sorry for that. 
4:29:37 PM 
aissam 
you don't have an account for testing purpose in this server? 
4:30:04 PM 
Hitesh N 
No. 
4:30:54 PM 
aissam 
what tech said about dallas134? 
4:31:32 PM 
Hitesh N 
There is no known issue on email functionality on server. 
4:32:44 PM 
aissam 
I know that, I can send email using your smtp without problem, ask them about why they are blocking connection to external smtp? 
4:36:47 PM 
Hitesh N 
They confirmed that there is no blocking of connection to external smtp. 
4:36:58 PM 
Hitesh N 
Regarding your issue, we need to check further. 
4:39:30 PM 
aissam 
Honestly, since December 2016, You couldn't fix simple issue which is related to generation of invoices in my account, and whenever I need to buy a domain or simple thing I need to contact you to generate the invoice on behalf of me. how you could solve this complicated issue? 
4:40:06 PM 
aissam 
You have two solutions, to keep ignoring me like you're doing know, or to move me to another account 
4:41:18 PM 
Hitesh N 
The invoice issue is being worked upon from many time as we got update that ISP is also a reason in it. 
4:41:23 PM 
Hitesh N 
Its still ongoing. 
4:41:44 PM 
Hitesh N 
Regarding the issue, we will surely help you. 
4:43:05 PM 
aissam 
When? 2017 or 2030? 
4:45:30 PM 
Hitesh N 
We will surely help you asap.