Office365 Office 365 REST在过去几个小时内报告Web服务错误

Exchange Reporting Service在过去24小时内开始显示MessageTrace报告（和其他报告）的错误

我们得到了这个错误：

{“odata.error”：{“code”：“message”：{“lang”：“en-US”，“value”：“处理此请求时出错”。}}}

有办法解决这个问题吗？
有没有办法联系MS相关团队提供帮助

看起来是EX194594-

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这个问题在11月1日对我来说已经过去了。UTC上午8点左右。

我目前也遇到同样的问题，并已向microsoft打开了premier案例。我很欣慰，其他人也有同样的问题。这表明它们的端点存在问题。我从microsoft获得更新后会尽快通知您

curl -u someuser@sometenant.onmicrosoft.com:somepasword -H "Accept: application/json" https://reports.office365.com/ecp/reportingwebservice/reporting.svc/MessageTrace? -v

*   Trying 40.101.128.2...
* Connected to reports.office365.com (40.101.128.2) port 443 (#0)
* found 148 certificates in /etc/ssl/certs/ca-certificates.crt
* found 595 certificates in /etc/ssl/certs
* ALPN, offering http/1.1
* SSL connection using TLS1.2 / ECDHE_RSA_AES_256_GCM_SHA384
*    server certificate verification OK
*    server certificate status verification SKIPPED
*    common name: outlook.com (matched)
*    server certificate expiration date OK
*    server certificate activation date OK
*    certificate public key: RSA
*    certificate version: #3
*    subject: C=US,ST=Washington,L=Redmond,O=Microsoft Corporation,CN=outlook.com
*    start date: Sat, 17 Nov 2018 00:00:00 GMT
*    expire date: Tue, 17 Nov 2020 12:00:00 GMT
*    issuer: C=US,O=DigiCert Inc,CN=DigiCert Cloud Services CA-1
*    compression: NULL
* ALPN, server did not agree to a protocol
* Server auth using Basic with user 'someuser@sometenant.onmicrosoft.com'
> GET /ecp/reportingwebservice/reporting.svc/MessageTrace? HTTP/1.1
> Host: reports.office365.com
> Authorization: Basic c29tZXVzZXJAc29tZXRlbmFudC5vbm1pY3Jvc29mdC5jb206c29tZXBhc3dvcmQK
> User-Agent: curl/7.47.0
> Accept: application/json
> 
< HTTP/1.1 500 Internal Server Error
< Cache-Control: no-cache, no-store
< Content-Length: 113
< Content-Type: application/json;odata=minimalmetadata;streaming=true;charset=utf-8
< Server: Microsoft-IIS/10.0
< request-id: 3e07f2b3-d09c-407a-850a-d77daf7377db
< X-CalculatedBETarget: BN7PR06MB3796.namprd06.prod.outlook.com
< X-BackEndHttpStatus: 500
< X-RUM-Validated: 1
< X-MailboxGuid: bb584b32-b4ad-4220-9525-789f4f9721e8
< X-RWS-Error: System.InvalidOperationException
< X-Content-Type-Options: nosniff
< DataServiceVersion: 3.0;
< X-AspNet-Version: 4.0.30319
< X-RWS-Version: 2013-V1
< X-DiagInfo: BN7PR06MB3796
< X-BEServer: BN7PR06MB3796
< X-UA-Compatible: IE=10
< Strict-Transport-Security: max-age=31536000; includeSubDomains
< X-Proxy-RoutingCorrectness: 1
< X-Proxy-BackendServerStatus: 500
< X-Powered-By: ASP.NET
< X-FEServer: YTXPR0101CA0011
< Date: Tue, 29 Oct 2019 21:18:18 GMT
< 
* Connection #0 to host reports.office365.com left intact
{"odata.error":{"code":"","message":{"lang":"en-US","value":"An error occurred while processing this request."}}}

curl-usomeuser@sometenant.onmicrosoft.com：somepasword-H“接受：应用程序/json”https://reports.office365.com/ecp/reportingwebservice/reporting.svc/MessageTrace? -v
*正在尝试40.101.128.2。。。
*已连接到reports.office365.com（40.101.128.2）端口443（#0）
*在/etc/ssl/certs/ca-certificates.crt中找到148个证书
*在/etc/ssl/certs中找到595个证书
*ALPN，提供http/1.1
*使用TLS1.2/ECDHE_RSA_AES_256_GCM_SHA384的SSL连接
*服务器证书验证正常
*已跳过服务器证书状态验证
*通用名称：outlook.com（匹配）
*服务器证书到期日期确定
*服务器证书激活日期确定
*证书公钥：RSA
*证书版本：#3
*主题：C=US，ST=Washington，L=Redmond，O=Microsoft Corporation，CN=outlook.com
*开始日期：2018年11月17日星期六00:00:00 GMT
*截止日期：2020年11月17日星期二格林威治标准时间12:00:00
*发行人：C=US，O=DigiCert Inc，CN=DigiCert云服务CA-1
*压缩：空
*ALPN，服务器不同意协议
*使用Basic和用户权限进行服务器身份验证someuser@sometenant.onmicrosoft.com'
>获取/ecp/reportingwebservice/reporting.svc/MessageTrace？HTTP/1.1
>主持人：reports.office365.com
>授权：基本c29tZXVzZXJAc29tZXRlbmFudC5vbm1pY3Jvc29mdC5jb206c29tZXBhc3dvcmQK
>用户代理：curl/7.47.0
>接受：application/json
> 

编辑（来自MS支持）：

根本原因：最近的一项更改旨在增强在ECP中检索数据的方式，它在更新报告数据时导致错误

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当前状态：我们正在继续监控恢复造成影响的更新的进度。

我投票结束这个问题，因为它偏离主题。