Ruby on rails 延迟的工作记录赢了'；不能执行延迟代码

我正在使用

delayed\u job\u active\u record

gem。我想延迟对外部API的请求。即使我的作业被添加到数据库中，并且

rake jobs:work

运行它并将其从数据库中删除，但我的

messages\u controller.rb

中的实际延迟代码永远不会执行

如果我从控制器方法中删除

.delay

，代码将按预期执行，测试全部通过

# messages_controller.rb
require 'zendesk'

class MessagesController < ApplicationController
  layout "application"

  # /suport/contact-us
  def contact_us
    zendesk = MyApp::Zendesk.new
    zendesk.delay.create_support_ticket(params[:message])

    # render page
    respond_to do |format|
      flash[:notice] = "Email sent successfully!" if @sent
      format.html { render "pages/support/contact-us" }
    end
  end
end

# zendesk.rb
require 'zendesk_api'

module MyApp
  class Zendesk
    attr_accessor :client

    def initialize(*args)
      @client = create_client
    end

    # contact-us ticket methods
    def create_support_ticket(params={})
      unless params.blank? || @client.blank?
        # get or create user_id for submitter
        params[:requester_id] = check_user_exists(params)

        begin
          ticket = @client.tickets.create(
            subject: "Support Ticket",
            comment: { value: params[:message] },
            submitter_id: params[:requester_id],
            requester_id: params[:requester_id],
            assignee_id: 201578811,
            status: "new",
            fields: [
              {id: 20887016, value: "Support"},
              {id: 20966436, value: "New"}])
          return ticket
        rescue => e
          Airbrake.notify e
        end
      else
        return false
      end
    end
  end
end

---

我尝试将

require'zendesk'

添加到

config/initializers/custom.rb

，但错误仍然存在。

我想您的

create\u client

方法正在实例化Api对象。很可能Api实例无效，因为运行延迟作业的进程是异步的

也就是说，您应该在

create\u support\u ticket

中创建一个新的Zendesk Api实例。 比如

---

我已经发布了该问题的更新，但我认为您是正确的，这也是一个问题。

模块MyApp

是否位于单独的.rb文件中？如果没有，您应该在/lib/my_app.rb中创建它，并在application.rbyes中需要lib，

模块MyApp

在

/lib/my_app.rb

中，并且

lib

已经自动加载了

config.autoload_路径+=%W（#config.root}/lib）

在

application.rb

Delayed::DeserializationError: Job failed to load: undefined class/module MyApp::. Handler: "--- !ruby/object:Delayed::PerformableMethod\nobject: !ruby/object:MyApp::Zendesk\n  client: !ruby/object:ZendeskAPI::Client\n    config: !ruby/object:ZendeskAPI::Configuration\n      client_options: {}\n      cache: !ruby/object:ZendeskAPI::LRUCache\n        size: 1000\n        store: {}\n        lru: []\n      url: https://REDACTED/api/v2\n      username: REDACTED\n      password: REDACTED      retry: true\n      logger: !ruby/object:Logger\n        progname: \n        level: 0\n        default_formatter: !ruby/object:Logger::Formatter\n          datetime_format: \n        formatter: \n        logdev: !ruby/object:Logger::LogDevice\n          shift_size: \n          shift_age: \n          filename: \n          dev: !ruby/object:IO {}\n          mutex: !ruby/object:Logger::LogDevice::LogDeviceMutex\n            mon_owner: \n            mon_count: 0\n            mon_mutex: !ruby/object:Mutex {}\n    callbacks:\n    - !ruby/object:Proc {}\n    resource_cache: {}\nmethod_name: :create_support_ticket\nargs:\n- !ruby/hash:ActionController::Parameters\n  name: ben\n  email: myemail@aol.com\n  reason: General\n  message: test\n"
        from /vendor/bundler/gems/delayed_job-4.0.0/lib/delayed/backend/base.rb:97:in `rescue in payload_object'

def create_support_ticket(params={})
  @client = create_client
  unless params.blank? || @client.blank?
  ...
end