Python rtkit提供值错误：需要超过1个值才能解包

我有一个python脚本，使用PythonRTKit尝试在请求跟踪器（RT）中创建票证，我可以让它处理队列、主题和状态字段。但我试图将“设备或区域”字段添加到我的有效负载中，它给出了错误：

Traceback (most recent call last):
  File "resttest.py", line 23, in <module>
    response = resource.post(path='ticket/new', payload=content)
  File "build\bdist.win32\egg\rtkit\resource.py", line 29, in post
  File "build\bdist.win32\egg\rtkit\resource.py", line 49, in request
  File "build\bdist.win32\egg\rtkit\resource.py", line 104, in __init__
  File "build\bdist.win32\egg\rtkit\parser.py", line 49, in parse
  File "build\bdist.win32\egg\rtkit\parser.py", line 79, in decode_comment
ValueError: need more than 1 value to unpack

有人知道这个错误的含义和原因吗（以便我可以修复它）

编辑：我认为值得注意的是，如果我只是删除了新票证的“设备或区域”条目，它就可以正常工作。添加该字段（或其他任何字段）会破坏代码

编辑：@sihrc 下面是在没有嵌套dict结构的情况下运行的输出

{'Queue': 'General - unassigned', 'Status': 'open', 'Device or Area': 'Backups',
 'Subject': 'Test Ticket Python 2'}
[DEBUG] POST ticket/new
[DEBUG] {'Content-Length': '601', 'Content-Type': 'multipart/form-data; boundary
=xXXxXXyYYzzz', 'Accept': 'text/plain'}
[DEBUG] '--xXXxXXyYYzzz\r\nContent-Disposition: form-data; name="Queue"\r\nConte
nt-Type: text/plain; charset=utf-8\r\nContent-Length: 24\r\n\r\nGeneral%20-%20un
assigned\r\n--xXXxXXyYYzzz\r\nContent-Disposition: form-data; name="Status"\r\nC
ontent-Type: text/plain; charset=utf-8\r\nContent-Length: 4\r\n\r\nopen\r\n--xXX
xXXyYYzzz\r\nContent-Disposition: form-data; name="Device%20or%20Area"\r\nConten
t-Type: text/plain; charset=utf-8\r\nContent-Length: 7\r\n\r\nBackups\r\n--xXXxX
XyYYzzz\r\nContent-Disposition: form-data; name="Subject"\r\nContent-Type: text/
plain; charset=utf-8\r\nContent-Length: 26\r\n\r\nTest%20Ticket%20Python%202\r\n
--xXXxXXyYYzzz--\r\n'
[INFO] POST
[INFO] https://rt.redactedurl.com/REST/1.0/ticket/new
[DEBUG] HTTP_STATUS: 200 OK
[DEBUG] 'RT/3.6.6 200 Ok\n\n# Required: id, Queue\n\nid: ticket/new\nQueue: \nRe
questor: jgreen\nSubject: \nCc:\nAdminCc:\nOwner: \nStatus: new\nPriority: \nIni
tialPriority: \nFinalPriority: \nTimeEstimated: 0\nStarts: 2013-07-29 16:19:19\n
Due: 2013-07-29 16:19:19\nText: \n\n'
[DEBUG] RESOURCE_STATUS: 200 Ok
[INFO] [[('id', 'ticket/new'), ('Queue', ''), ('Requestor', 'jgreen'), ('Subject
', ''), ('Cc', ''), ('AdminCc', ''), ('Owner', ''), ('Status', 'new'), ('Priorit
y', ''), ('InitialPriority', ''), ('FinalPriority', ''), ('TimeEstimated', '0'),
 ('Starts', '2013-07-29 16:19:19'), ('Due', '2013-07-29 16:19:19'), ('Text', '')
]]
[INFO] [[('id', 'ticket/new'), ('Queue', ''), ('Requestor', 'jgreen'), ('Subject
', ''), ('Cc', ''), ('AdminCc', ''), ('Owner', ''), ('Status', 'new'), ('Priorit
y', ''), ('InitialPriority', ''), ('FinalPriority', ''), ('TimeEstimated', '0'),
 ('Starts', '2013-07-29 16:19:19'), ('Due', '2013-07-29 16:19:19'), ('Text', '')
]]

---

在此之后，不会创建新的票证。

我不知道错误的确切含义，但我可以通过更改设备或区域的密钥来修复它，因为显然，页面中标记的内容和数据库中存储的内容是不同的。

我不知道错误的确切含义，但我可以通过更改设备或区域的键，因为它在页面中标记的内容和在数据库中存储的内容显然不同。

“设备或区域”看起来是一个自定义字段，因此您需要在其前面添加一个“CF-”，以匹配RT REST接口对自定义字段的期望。您可以看到底层的REST语法。

“设备或区域”看起来是一个自定义字段，因此您需要在其前面添加一个“CF-”，以匹配RT REST接口对自定义字段的期望。您可以看到底层的REST语法。

直接执行内容={'Queue….}，无需其他内容。我自己也不确定，但我就是这么看的。直接做内容={'Queue…}没有额外的内容。我自己也不确定，但我就是这样看到一些人这样做的。。

{'Queue': 'General - unassigned', 'Status': 'open', 'Device or Area': 'Backups',
 'Subject': 'Test Ticket Python 2'}
[DEBUG] POST ticket/new
[DEBUG] {'Content-Length': '601', 'Content-Type': 'multipart/form-data; boundary
=xXXxXXyYYzzz', 'Accept': 'text/plain'}
[DEBUG] '--xXXxXXyYYzzz\r\nContent-Disposition: form-data; name="Queue"\r\nConte
nt-Type: text/plain; charset=utf-8\r\nContent-Length: 24\r\n\r\nGeneral%20-%20un
assigned\r\n--xXXxXXyYYzzz\r\nContent-Disposition: form-data; name="Status"\r\nC
ontent-Type: text/plain; charset=utf-8\r\nContent-Length: 4\r\n\r\nopen\r\n--xXX
xXXyYYzzz\r\nContent-Disposition: form-data; name="Device%20or%20Area"\r\nConten
t-Type: text/plain; charset=utf-8\r\nContent-Length: 7\r\n\r\nBackups\r\n--xXXxX
XyYYzzz\r\nContent-Disposition: form-data; name="Subject"\r\nContent-Type: text/
plain; charset=utf-8\r\nContent-Length: 26\r\n\r\nTest%20Ticket%20Python%202\r\n
--xXXxXXyYYzzz--\r\n'
[INFO] POST
[INFO] https://rt.redactedurl.com/REST/1.0/ticket/new
[DEBUG] HTTP_STATUS: 200 OK
[DEBUG] 'RT/3.6.6 200 Ok\n\n# Required: id, Queue\n\nid: ticket/new\nQueue: \nRe
questor: jgreen\nSubject: \nCc:\nAdminCc:\nOwner: \nStatus: new\nPriority: \nIni
tialPriority: \nFinalPriority: \nTimeEstimated: 0\nStarts: 2013-07-29 16:19:19\n
Due: 2013-07-29 16:19:19\nText: \n\n'
[DEBUG] RESOURCE_STATUS: 200 Ok
[INFO] [[('id', 'ticket/new'), ('Queue', ''), ('Requestor', 'jgreen'), ('Subject
', ''), ('Cc', ''), ('AdminCc', ''), ('Owner', ''), ('Status', 'new'), ('Priorit
y', ''), ('InitialPriority', ''), ('FinalPriority', ''), ('TimeEstimated', '0'),
 ('Starts', '2013-07-29 16:19:19'), ('Due', '2013-07-29 16:19:19'), ('Text', '')
]]
[INFO] [[('id', 'ticket/new'), ('Queue', ''), ('Requestor', 'jgreen'), ('Subject
', ''), ('Cc', ''), ('AdminCc', ''), ('Owner', ''), ('Status', 'new'), ('Priorit
y', ''), ('InitialPriority', ''), ('FinalPriority', ''), ('TimeEstimated', '0'),
 ('Starts', '2013-07-29 16:19:19'), ('Due', '2013-07-29 16:19:19'), ('Text', '')
]]