Cisco';中导入的客户端拨号时间错误;s联系中心出境活动
使用Cisco的Unified Contact Center Express 9.0.2-11001-24,我正试图用一组客户端创建新的出站活动 通过REST API导入客户端:Cisco';中导入的客户端拨号时间错误;s联系中心出境活动,cisco,Cisco,使用Cisco的Unified Contact Center Express 9.0.2-11001-24,我正试图用一组客户端创建新的出站活动 通过REST API导入客户端: <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <campaignContacts> <campaign name="test"> <refURL>https://host:84
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<campaignContacts>
<campaign name="test">
<refURL>https://host:8443/adminapi/campaign/23</refURL>
</campaign>
<csvdata>
Account Number, First Name, Last Name, Phone1, Phone2, Phone3, Dial Time
1, John, Doe, 1234, 5678, 9012, 14:05
2, Joe, Smith, 2222, 3333, 4444, 14:24
</csvdata>
</campaignContacts>
给出:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<campaignContacts>
<campaign name="test">
<refURL>https://host:8443/adminapi/campaign/23</refURL>
</campaign>
<csvdata>
account number, first name, last name, phone1, phone2, phone3, dial time
1, John, Doe, 1234, 5678, 9012, 10:5
2, Joe, Smith, 2222, 3333, 4444, 10:24
</csvdata>
</campaignContacts>
https://host:8443/adminapi/campaign/23
帐号、名字、姓氏、电话1、电话2、电话3、拨号时间
约翰,多伊,12345678901210:5
乔,史密斯,222233344444,10:24
拨号时间输入不正确,直接呼叫联系人
我试着用HHmm代替HH:mm,但那也不行
文件明确指出:
DialTime字段用于指定在当前日期为各个联系人拨打电话的时间。此字段使用的格式为HH:MM。例如,要将拨号时间指定为上午08:25,拨号时间字段值应为08:25,而对于下午03:45,拨号时间字段值应为15:45
有什么想法吗?好的,经过一些测试,结果表明,
拨号时间实际上工作正常。由于活动的回调时间限制
设置,联系人未按时呼叫
查询具有https://host:8443/adminapi/campaign/{id}/contacts
已断开并显示错误的拨号时间
值
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<campaignContacts>
<campaign name="test">
<refURL>https://host:8443/adminapi/campaign/23</refURL>
</campaign>
<csvdata>
account number, first name, last name, phone1, phone2, phone3, dial time
1, John, Doe, 1234, 5678, 9012, 10:5
2, Joe, Smith, 2222, 3333, 4444, 10:24
</csvdata>
</campaignContacts>