C# 使用C通过PlumVoice IVR创建出站活动#

我使用PlumVoice IVR系统已经有一段时间了，现在需要利用它们的出站呼叫功能。我需要在C#中完成这项工作，但由于缺乏文档化的C#支持，我很难确定如何进行。以下是我的项目的细节：

• 我解析文件中的数据（比如电话号码），然后用文件的数据拨打这些号码
• 它不是一个MVC项目（你可以看到，如果它是MVC项目，它会变得多么容易）

现在我需要：

使用queuecall web服务创建呼叫[Campaign]

创造 呼叫后处理的报告功能

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我已经为我的项目编译并测试了必要的代码，它完全按照预期工作（显然，直到客户更新需求）

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WebRequest方法

public static void PlumOutboundQueuecall(ObjectModel model)
{
    // Create a request for the URL.        
    WebRequest request = WebRequest.Create(Settings.IvrOutboundApi); //ease of editing/reusability //http://outbound.plumvoice.com/webservice/queuecall.php
    request.Method = "POST";
    //request.ContentType = "multipart/form-data"; //This is only if I choose to upload a [.csv] file of phone numbers
    request.ContentType = "application/x-www-form-urlencoded";

    // I used http://stackoverflow.com/questions/14702902/post-form-data-using-httpwebrequest as reference for proper encoding
    StringBuilder postData = new StringBuilder();
    postData.Append(HttpUtility.UrlEncode("login") + "=" +              HttpUtility.UrlEncode("<MY_EMAIL_FOR_PLUM>") + "&");
    postData.Append(HttpUtility.UrlEncode("pin") + "=" +                HttpUtility.UrlEncode("<MY_PIN_FOR_PLUM>") + "&");
    postData.Append(HttpUtility.UrlEncode("phone_number") + "=" +       HttpUtility.UrlEncode(model.PhoneNumber) + "&");
    postData.Append(HttpUtility.UrlEncode("start_url") + "=" +          HttpUtility.UrlEncode("<MY_vXML_AS_ASPX_PAGE_SHOWN_BELOW>") + "&"); //"http://ip_address/MY_ASPX_PAGE.aspx"
    postData.Append(HttpUtility.UrlEncode("call_parameters") + "=" +    HttpUtility.UrlEncode("<THE_PHONE_MESSAGE_TEXT_TO_BE_READ>") + "&"); //includes 'model' properties
    postData.Append(HttpUtility.UrlEncode("result_url") + "=" +         HttpUtility.UrlEncode("<MY_RESULT_URL_AS_ASMX_PAGE_SHOWN_BELOW>")); //"http://ip_address/MY_ASMX_PAGE.asmx/PlumOutboundCallback"

    ASCIIEncoding ascii = new ASCIIEncoding();
    byte[] postBytes = ascii.GetBytes(postData.ToString());

    // add post data to request
    Stream postStream = request.GetRequestStream();
    postStream.Write(postBytes, 0, postBytes.Length);
    postStream.Flush();
    postStream.Close();

    // Get response
    // Used Fiddler to deconstruct/reverse-engineer
    using (HttpWebResponse response = request.GetResponse() as HttpWebResponse)
    {
        StreamReader reader = new StreamReader(response.GetResponseStream()); // Get the response stream  
        string result = reader.ReadToEnd(); // Read the contents and return as a string  

        if (result.Contains("failed"))
        {
            // Whatever error handling you want to do if your "result_url" page throws an error. I used this extensively while testing the proper way to set this up
        }
    }
}

publicstaticvoid PlumOutboundQueuecall（ObjectModel模型）
{
//为URL创建一个请求。
WebRequest=WebRequest.Create（Settings.ivroutbundapi）；//易于编辑/重用//http://outbound.plumvoice.com/webservice/queuecall.php
request.Method=“POST”；
//request.ContentType=“multipart/form data”；//仅当我选择上载电话号码的[.csv]文件时才使用此选项
request.ContentType=“application/x-www-form-urlencoded”；
//我曾经http://stackoverflow.com/questions/14702902/post-form-data-using-httpwebrequest 作为正确编码的参考
StringBuilder postData=新建StringBuilder（）；
postData.Append（HttpUtility.UrlEncode（“登录”）+“=”+HttpUtility.UrlEncode（“”+“&”）；
postData.Append（HttpUtility.UrlEncode（“pin”）+“=”+HttpUtility.UrlEncode（“”+“&”）；
postData.Append（HttpUtility.UrlEncode（“电话号码”）+“=”+HttpUtility.UrlEncode（model.PhoneNumber）+“&”）；
postData.Append（HttpUtility.UrlEncode（“start_url”）+“=”+HttpUtility.UrlEncode（“+”&”）；/”http://ip_address/MY_ASPX_PAGE.aspx"
postData.Append（HttpUtility.UrlEncode（“调用_参数”）+“=”+HttpUtility.UrlEncode（“+”&”）；//包括“模型”属性
postData.Append（HttpUtility.UrlEncode（“结果url”）+“=”+HttpUtility.UrlEncode（”）；/“http://ip_address/MY_ASMX_PAGE.asmx/PlumOutboundCallback"
ascienceoding ascii=新的ascienceoding（）；
byte[]postBytes=ascii.GetBytes（postData.ToString（））；
//将post数据添加到请求
Stream postStream=request.GetRequestStream（）；
postStream.Write（postBytes，0，postBytes.Length）；
postStream.Flush（）；
postStream.Close（）；
//得到回应
//使用Fiddler解构/逆向工程
使用（HttpWebResponse=request.GetResponse（）作为HttpWebResponse）
{
StreamReader=新的StreamReader（response.GetResponseStream（））；//获取响应流
string result=reader.ReadToEnd（）；//读取内容并作为字符串返回
if（result.Contains（“failed”））
{
//如果你的“result\u url”页面抛出错误，无论你想做什么错误处理。我在测试正确的设置方法时广泛使用了这个方法
}
}
}

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My.vxml文件为.aspx页面。这将被发布并放在服务器上（“ip地址/MY\u ASPX\u PAGE.ASPX”）

我知道这似乎是写错了，但请忽略它（“请求”将显示为红色）

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我的“结果url”是一个.asmx页面。它被发布并放在服务器上（“ip地址/MY\u ASMX\u页面.ASMX/PlumOutboundCallback”）

//
///OutboundResultUrl的摘要说明
/// 
[WebService（命名空间=”http://tempuri.org/")]
[WebServiceBinding（ConformsTo=WsiProfiles.BasicProfile1_1）]
[System.ComponentModel.ToolboxItem（false）]
//要允许使用ASP.NET AJAX从脚本调用此Web服务，请取消注释以下行。
//[System.Web.Script.Services.ScriptService]
公共类OutboundResultUrl:System.Web.Services.WebService
{
[网络方法]
公共字符串PlumOutboundCallback（）
{
bool heartbeat=string.IsNullOrEmpty（HttpContext.Current.Request.Form[“phone_number”]）；//Plum实现心跳并检查此“result_url”是否工作。“phone_number”必须存在，以便我处理呼叫（duh）的数据，因此我检查它是否为null或空
如果（！心跳）
{
//BusinessLayer.OutboundCallback model=new BusinessLayer.OutboundCallback{phone_number=HttpContext.Current.Request.Form[“phone_number”]、message_reference=HttpContext.Current.Request.Form[“call_id”]、message_reference=HttpContext.Current.Request.Form[“result”]，callee_type=HttpContext.Current.Request.Form[“callee_type”]，truments=Convert.ToInt32（HttpContext.Current.Request.Form[“truments”]），last_-trument_-timestamp=HttpContext.Current.Request.Form[“duration”]，//如果你喜欢这样的话
BusinessLayer.OutboundCallback model=新建BusinessLayer.OutboundCallback（）；
model.phone_number=HttpContext.Current.Request.Form[“phone_number”]；
model.message_reference=HttpContext.Current.Request.Form[“message_reference”]；
model.call_id=Convert.ToInt32（HttpContext.Current.Request.Form[“call_id”]）；
model.result=HttpContext.Current.Request.Form[“result”]；
model.callee_type=HttpContext.Current.Request.Form[“callee_type”]；
model.attempts=Convert.ToInt32（HttpContext.Current.Request.Form[“attempts”]）；
model.last\u trunt\u timestamp=HttpContext.Current.Request.Form[“last\u trunt\u timestamp”]；
model.duration=转换
<%Response.ContentType = "text/xml"%>
<?xml version="1.0" ?>
<vxml version="2.0">
    <form>
        <block>
            <prompt>
                <%-- Set the "Custom Call Parameters" to be THE_PHONE_MESSAGE_TEXT_TO_BE_READ --%>
                <%=request.form("call_parameters") %>  <%-- This says "Cannot resolve symbol 'request'" but just ignore it --%>
            </prompt>
        </block>
    </form>
</vxml> 

/// <summary>
/// Summary description for OutboundResultUrl
/// </summary>
[WebService(Namespace = "http://tempuri.org/")]
[WebServiceBinding(ConformsTo = WsiProfiles.BasicProfile1_1)]
[System.ComponentModel.ToolboxItem(false)]
// To allow this Web Service to be called from script, using ASP.NET AJAX, uncomment the following line. 
// [System.Web.Script.Services.ScriptService]
public class OutboundResultUrl : System.Web.Services.WebService
{
    [WebMethod]
    public string PlumOutboundCallback()
    {
        bool heartbeat = string.IsNullOrEmpty(HttpContext.Current.Request.Form["phone_number"]); //Plum implements a heartbeat and checks that this 'result_url' is working. A 'phone_number' has to exist in order for me to process the data FOR a call (duh) so I check to see if it is null or empty

        if (!heartbeat)
        {
            //BusinessLayer.OutboundCallback model = new BusinessLayer.OutboundCallback { phone_number = HttpContext.Current.Request.Form["phone_number"], message_reference = HttpContext.Current.Request.Form["message_reference"], call_id = Convert.ToInt32(HttpContext.Current.Request.Form["call_id"]), result = HttpContext.Current.Request.Form["result"], callee_type = HttpContext.Current.Request.Form["callee_type"], attempts = Convert.ToInt32(HttpContext.Current.Request.Form["attempts"]), last_attempt_timestamp = HttpContext.Current.Request.Form["last_attempt_timestamp"], duration = Convert.ToInt32(HttpContext.Current.Request.Form["duration"]) }; //if you're into this sort of thing
            BusinessLayer.OutboundCallback model = new BusinessLayer.OutboundCallback();
            model.phone_number = HttpContext.Current.Request.Form["phone_number"];
            model.message_reference = HttpContext.Current.Request.Form["message_reference"];
            model.call_id = Convert.ToInt32(HttpContext.Current.Request.Form["call_id"]);
            model.result = HttpContext.Current.Request.Form["result"];
            model.callee_type = HttpContext.Current.Request.Form["callee_type"];
            model.attempts = Convert.ToInt32(HttpContext.Current.Request.Form["attempts"]);
            model.last_attempt_timestamp = HttpContext.Current.Request.Form["last_attempt_timestamp"];
            model.duration = Convert.ToInt32(HttpContext.Current.Request.Form["duration"]);

            string stringResultData = string.Format("Collecting parameters posted into here. <br />Phone Number = {0}, <br />Message Reference = {1}, <br />Call ID = {2}, <br />Result = {3}, <br />Callee Type = {4}, <br />Attempts = {5}, <br />Last Attempt Timestamp = {6}, <br />Duration = {7}",
                                    model.phone_number, model.message_reference, model.callee_type, model.result, model.callee_type, model.attempts, model.last_attempt_timestamp, model.duration); //this is for debugging/testing purposes

            try
            {
                // Whatever you want to do with this data! Send it in an email, Save it to the database, etc.
            }
            catch (Exception error)
            {
                Console.WriteLine("Error: " + error);
            }
        }

        return "Plum Outbound API has posted back to this 'result_url' successfully.";
    }
}