Python 获取调用者所在队列的名称,Twilio
我正在使用Twilio和Python建立一个电话树。我正在尝试获取呼叫者要发送给代理的SMS警报的队列名称。我发现队列的名称是Python 获取调用者所在队列的名称,Twilio,python,twilio,Python,Twilio,我正在使用Twilio和Python建立一个电话树。我正在尝试获取呼叫者要发送给代理的SMS警报的队列名称。我发现队列的名称是动词中的一个名词,但找不到任何关于如何获得该名称的信息。代码 本节响应动词,并根据调用者输入的内容将其分配给队列 @app.route('/open', methods=['POST']) def open(): response = twiml.Response() if request.form['Digits'] == "1": re
动词中的一个名词,但找不到任何关于如何获得该名称的信息。代码
本节响应
动词,并根据调用者输入的内容将其分配给队列
@app.route('/open', methods=['POST'])
def open():
response = twiml.Response()
if request.form['Digits'] == "1":
response.enqueue("general", waitUrl="/wait")
elif request.form['Digits'] == "2":
response.enqueue("current", waitUrl="/wait")
return str(response);
此部分告诉呼叫者他们在队列中的位置,播放hold音乐,并发送SMS消息。表单['QueueSid']是我想要放置队列的“友好名称”的地方,例如“general”
谢谢 事实证明,我需要使用Twilio
客户端
根据队列的SID获取队列的详细信息。这些详细信息包括我要找的,friendly\u name
。下面是解决方案的更新代码-
@app.route('/wait', methods=['POST'])
def wait():
response = twiml.Response()
response.say("You are %s in the queue." % request.form['QueuePosition'])
response.play("http://com.twilio.music.classical.s3.amazonaws.com/BusyStrings.mp3")
account_sid = "*****"
auth_token = "*****"
client = TwilioRestClient(account_sid, auth_token)
queue = client.queues.get(request.form['QueueSid']) #Get the queue based on SID
friendlyName = queue.friendly_name; #Obtain the queue's Friendly Name
client.sms.messages.create(to="+15555555555", from_="+15555555554", body="A caller is in the call queue - %(num)s in queue %(queue)s" % {"num": request.form['From'], "queue" : friendlyName}) #SMS with caller ID and queue's friendly name
return str(response)
希望这对某人有所帮助:)
@app.route('/wait', methods=['POST'])
def wait():
response = twiml.Response()
response.say("You are %s in the queue." % request.form['QueuePosition'])
response.play("http://com.twilio.music.classical.s3.amazonaws.com/BusyStrings.mp3")
account_sid = "*****"
auth_token = "*****"
client = TwilioRestClient(account_sid, auth_token)
queue = client.queues.get(request.form['QueueSid']) #Get the queue based on SID
friendlyName = queue.friendly_name; #Obtain the queue's Friendly Name
client.sms.messages.create(to="+15555555555", from_="+15555555554", body="A caller is in the call queue - %(num)s in queue %(queue)s" % {"num": request.form['From'], "queue" : friendlyName}) #SMS with caller ID and queue's friendly name
return str(response)